FAQs

Just to be clear

I’m not sure if I need a consultant, or interim manager

The roles can be blurred at times but, in principle a consultant will provide an additional role, usually short-term, that supports or delivers a specific piece of work or advises on it. An interim manager generally fills a vacant role that is part of the normal organisational structure. Basically, a consultant works with an organisation, an IM works in it. In practice, consultants are sometimes called upon to fulfil an organisational role and interims often provide consultancy as an outcome of their work because they can look at the organisation with a fresh pair of eyes. My experience means I can customise the solution to your exact needs.

I need some practical help, don’t consultancies just offer advice at great expense?

Not this one. If I work with you as a business consultant I will properly integrate into your organisation on a short-term or part-time basis to address a particular problem or opportunity. Engaging Greenhill Consulting will ensure that you get an experienced external perspective that will enhance your business, but you will also get someone able to implement the recommendations. Similarly, you may require someone quickly to work with your staff on a particular project or to fill a gap in your management capability.

I will always work to a price that is commensurate with the job and that you will feel is good value for money. Many assignments are best delivered by me spending regular small amounts of time rather than devoting entire days. Therefore, I’m happy to invoice by the hour* or day/half-day as appropiate.

As a business advisor and mentor my rates are highly competitive.

*Please note that there is a minimum charge of 2 hours for interventions that only require a single meeting.

Isn’t marketing about getting our brochures right and looking for opportunities to promote ourselves?

These things are important but marketing is much more than just promotion. The Chartered Institute of Marketing defines it like this: ‘Marketing is the management process which identifies, anticipates and supplies customer requirements efficiently and profitably’.

Many business managers know intuitively that they have to promote their businesses but, without an understanding of who and where their customers are and a proper plan of how to reach them, valuable time and resources can be wasted. I can help you identify profitable customer segments and develop an effective marketing mix by establishing a properly researched and implementable marketing plan. I believe you know your own business best, but you may not yet know where the best business is!

Why do I need communications?

Communications are a vital part of executing an organisation’s marketing plan – whatever the organisation’s size. Successful business depends on the relation between the organisation and people (their ‘publics’) – whether they are customers, employees, the local community, governments or other influencer groups. Managing that interaction by employing a communications professional will ensure that marketing goals are supported and your organisation is properly and consistently presented.

  • Landlord of a country pub

    "...we have noticed a big increase in our trade and feel a lot more positive about the future. We cannot...
    2013-06-04T21:22:38+00:00
    "...we have noticed a big increase in our trade and feel a lot more positive about the future. We cannot thank Chris enough and would recommend his help to any business."

    CEO of lead charity forming consortium

    "Without his facilitation, challenge and constant pushing we would not have achieved what we set out to do and for...
    2014-11-13T09:43:59+00:00
    "Without his facilitation, challenge and constant pushing we would not have achieved what we set out to do and for these reasons I would not hesitate to recommend Greenhill Consulting."

    Principal of a design agency

    "We had hit a bit of a brick wall, and Chris gave our company the push up it needed, we...
    2013-08-12T13:13:27+00:00
    "We had hit a bit of a brick wall, and Chris gave our company the push up it needed, we are very grateful indeed."

    General manager of a golf club

    "...we were surprised and delighted by the extremely professional approach. We would thoroughly recommend his company."
    2013-08-12T13:12:32+00:00
    "...we were surprised and delighted by the extremely professional approach. We would thoroughly recommend his company."

    Landlord of a country pub

    "...we have noticed a big increase in our trade and feel a lot more positive about the future. We cannot...
    2013-08-12T13:11:32+00:00
    "...we have noticed a big increase in our trade and feel a lot more positive about the future. We cannot thank Chris enough and would recommend his help to any business."

    Board director of an occupational health organisation

    "Chris has helped the business focus on the important issues and provided a value for money service."
    2013-07-30T15:11:15+00:00
    "Chris has helped the business focus on the important issues and provided a value for money service."

    Chair of charity supporting homeless people

    "Chris helped our charity through challenging times...leaving our Charity better organised to face the future positively."
    2013-07-30T15:10:01+00:00
    "Chris helped our charity through challenging times...leaving our Charity better organised to face the future positively."

    Chief executive of a not-for-profit training organisation

    "Your approach was consistently thoughtful, insightful and timely and this made the process largely pain free!"
    2013-07-30T15:07:49+00:00
    "Your approach was consistently thoughtful, insightful and timely and this made the process largely pain free!"

    Chief executive of a brain injury charity

    "Chris has been a tremendous support...understanding our ethos immediately and helping us clarify our messages to our health and social...
    2013-07-30T15:07:05+00:00
    "Chris has been a tremendous support...understanding our ethos immediately and helping us clarify our messages to our health and social care commissioners in this very challenging economical climate"

    Chair of a county-wide charity for the blind

    "...thank you for your excellent work as the interim Chief Executive Officer for the Society. You never considered it a...
    2013-07-30T15:06:01+00:00
    "...thank you for your excellent work as the interim Chief Executive Officer for the Society. You never considered it a 'holding' situation and sustained the momentum of the Society, initiating and guiding change and maintaining a high level of morale amongst the staff."

    Head of service for a local authority

    "I have been extremely impressed with the way that Greenhill Consulting approached the task of reviewing the structure and effectiveness...
    2013-07-30T15:01:33+00:00
    "I have been extremely impressed with the way that Greenhill Consulting approached the task of reviewing the structure and effectiveness of a major partnership that my organisation leads on"

    Operations director of a global corporation

    "Superb people skills with the ability to successfully relate to technical and non-technical staff at all levels in the organisation…Clear...
    2013-07-30T14:53:51+00:00
    "Superb people skills with the ability to successfully relate to technical and non-technical staff at all levels in the organisation…Clear thinking which results in simplification of issues and outputs in a complex matrix environment…"

    Owner of a start-up jewellery business

    "Chris came to see us and immediately we felt back in control thanks to his incredible expertise...he has a refreshing...
    2013-07-30T14:35:22+00:00
    "Chris came to see us and immediately we felt back in control thanks to his incredible expertise...he has a refreshing approach and any business could benefit greatly by him."

    Owner of a storage and distribution company

    "I cannot thank you enough for all the help and advice you have given me with my business over the...
    2013-07-30T14:34:02+00:00
    "I cannot thank you enough for all the help and advice you have given me with my business over the last few weeks...you have given me the drive and enthusiasm to take TASS forward."

    Principal of a design agency

    "We had hit a bit of a brick wall, and Chris gave our company the push up it needed, we...
    2013-07-30T14:32:20+00:00
    "We had hit a bit of a brick wall, and Chris gave our company the push up it needed, we are very grateful indeed."

    General manager of a golf club

    "...we were surprised and delighted by the extremely professional approach. We would thoroughly recommend his company."
    2013-07-30T14:31:23+00:00
    "...we were surprised and delighted by the extremely professional approach. We would thoroughly recommend his company."

    Chief executive of a disability charity

    "You helped set the tone and atmosphere with your professional and sensitive presentation. Well done!!"
    2013-06-04T21:24:48+00:00
    "You helped set the tone and atmosphere with your professional and sensitive presentation. Well done!!"

    Chairman of hospice board

    'Chris was thorough in his preparation before the session and led it with skill and sensitivity. He was able to...
    2015-03-09T18:04:53+00:00
    'Chris was thorough in his preparation before the session and led it with skill and sensitivity. He was able to be quietly challenging and to lead us to some key actions which will enable the Board to develop positively in the future.'